WooCommerce to Shopify migration,
answered straight.

The basics

What exactly is a "staged" migration?

We copy your entire WooCommerce catalogue, products, variants, customers, orders, coupons and pages, into a private staging environment first. You browse it like a real store, edit anything, then push to Shopify in one action. Nothing touches your live store until you approve it.

Will my store go offline during migration?

No. Your WooCommerce store keeps running and selling the whole time. Migration happens in the background; you switch to Shopify only when staging looks exactly right, and you control when to redirect traffic to the new store.

Why should I migrate from WooCommerce to Shopify?

Shopify offers significant advantages over WooCommerce, particularly for growing businesses:

  • Better performance: average load time of 1.8 seconds vs WooCommerce's 2.5+ seconds
  • All-in-one solution: no plugin overload or compatibility issues
  • Built-in security: automatic SSL, PCI compliance and security updates
  • 99.9% uptime: guaranteed reliability with a global CDN
  • Zero maintenance: no hosting management, updates or database optimisation needed

Research shows that 90% of businesses report revenue improvements after migrating to Shopify, with 30% seeing sales increases exceeding 30%.

What data can be migrated?

Our platform supports comprehensive migration of all essential data:

  • Products: simple products, variable products with all variants, images, descriptions, SKUs, prices and inventory
  • Customers: customer accounts, email addresses and order history, with duplicate detection
  • Orders: complete order history as real Shopify orders, keeping original numbers, dates, totals and payment status
  • Coupons: discount codes with all rules and conditions
  • Pages: CMS content pages with proper formatting
  • SEO data: meta titles, descriptions, Yoast/RankMath metadata and alt tags
How are orders migrated?

Orders arrive in Shopify as real orders, not drafts. Each one keeps its original order number, date, line items, totals, taxes, discounts and payment status, linked to the right customer.

The import is silent and safe: no confirmation emails are sent to your customers and your Shopify inventory is left untouched. Edge cases are handled too, including fully refunded and zero-total orders. Guest checkouts create the customer record Shopify requires, so your final Shopify customer count can be slightly higher than the number of customers migrated. Like everything else, orders land in staging first, so you can check them before they go anywhere near your live store.

How long does a migration take?

Migration time depends on your store size and selected options:

  • Small stores (0-100 products): 1-4 hours
  • Medium stores (100-500 products): 4-12 hours
  • Large stores (500-2,000 products): 12-24 hours
  • Enterprise stores (2,000+ products): 24-48 hours

The migration runs in the background, so you can leave and return anytime, and your WooCommerce store stays fully operational throughout. If you enable AI enhancement, add roughly 20-30% as products are optimised individually.

What if I need to run the migration again?

Re-migrate as many times as you need within 30 days of your first run, free. Useful when your Woo catalogue changes between staging and go-live.

Under the hood

How does the migration process work?

Our migration follows a straightforward four-step process:

  1. Configuration: you provide your WooCommerce and Shopify credentials through our secure setup wizard
  2. Import: our system connects to WooCommerce and fetches all selected data types in the background, using a fault-tolerant job queue
  3. Staging and review: all imported data appears in your staging dashboard where you can review, edit and optionally enhance products with AI
  4. Push to Shopify: when satisfied, you push approved items to your Shopify store, all at once or in batches

The entire process is resumable. You can close your browser and return anytime without losing progress; jobs are tracked in our database and automatically recover from failures.

What happens to my search rankings?

We preserve your SEO automatically: 301 redirects for every migrated URL, meta titles and descriptions carried over, and URL structure maintained. This is included free, not a paid add-on.

That includes Yoast and RankMath plugin data, image alt text, and URL structure customisation so you can configure how URLs map to Shopify's structure.

What happens if something goes wrong?

Our platform is designed for resilience with multiple recovery mechanisms:

  • Automatic retry: transient failures such as network issues or API rate limits trigger retries with exponential backoff
  • Resumable jobs: the job queue survives server restarts and crashes; migrations pick up exactly where they left off
  • Clear error messages: anything needing your attention comes with detailed information and suggested fixes
  • Item-level tracking: each product, customer and order is tracked individually, so one failure doesn't stop the migration
  • Support access: our team can view job logs to diagnose and resolve issues quickly

And we offer free re-migration within 30 days if you need to run it again.

How do you handle API rate limits?

We respect all API rate limits to keep migrations reliable:

  • Shopify: 2 requests/second for REST, 1,000 cost points/second for GraphQL (we use GraphQL for better efficiency)
  • WooCommerce: respects your configured limits, typically 10-100 requests/minute depending on hosting
  • AI enhancement: requests are batched and token limits respected

Our rate limiter throttles requests automatically. If we hit a limit, the system waits and retries on its own; you never need to intervene.

How do you ensure data integrity?

Data accuracy is our top priority. We employ multiple validation layers:

  • Schema validation: all API inputs and outputs are validated with Zod schemas
  • Duplicate detection: customer and order migrations include built-in duplicate checking
  • Field mapping: comprehensive transformers map WooCommerce fields to their Shopify equivalents
  • Staging review: you can inspect every item before it goes to Shopify
  • Test mode: trial migrations with limited data (5 items per type) before running the full migration

This multi-layered approach delivers 95%+ successful migration rates with zero data loss incidents.

Is my store data secure?

Data is encrypted in transit and at rest (credentials with AES-256), payments run through Stripe, and staging environments are private to your account. We access your stores only through their official APIs, with read-only access to WooCommerce; nothing in your source store is modified or deleted.

AI and staging

What does the AI enhancement actually change?

It's optional and off by default. When enabled, AI improves product descriptions and SEO metadata; titles are preserved. Every change appears in staging first, so you review before anything ships.

In practice that means tightening thin descriptions, removing keyword stuffing, optimising meta titles and descriptions for search intent, analysing product images to enrich descriptions, and standardising formatting across products. It optimises existing content; it cannot invent missing specifications or features.

How does the staging system work?

Unlike competitors who only offer limited demo migrations of 10-100 items, we provide a complete staging environment:

  • Full data review: every product, customer, order, coupon and page appears in staging
  • Edit before push: modify any item directly in the staging interface
  • Selective pushing: push everything at once or pick specific items
  • No time limits: staged data persists until you're ready
  • AI enhancement in staging: apply AI optimisation to staged products before pushing
  • Client approval workflow: ideal for agencies needing sign-off before final migration
Does AI enhancement cost extra?

Yes, it's the only add-on: +$0.35 per product, on top of the standard per-product rate. You can enable it for all products or apply it selectively to specific products in staging, so you can optimise high-value products while keeping costs down for simple items.

Pricing and payment

How is pricing calculated?

Per item, one-time: $0.45 per product, $0.20 per customer, $0.25 per order, $0.12 per coupon and $0.20 per page. All premium features are included at any volume; there are no tiers. A minimum charge of $25.00 applies to very small migrations.

Use the pricing calculator to get an instant quote for your store size.

Are there any hidden fees?

No. SEO preservation (competitors charge $29-69 extra), 301 redirects (competitors charge $19-49 extra), the full staging system, metadata migration, duplicate detection and free re-migration within 30 days are all included in the base price.

The only optional extra is AI content enhancement at $0.35 per product.

When do I pay?

Payment is required before pushing data to Shopify:

  1. You configure and start the migration (free)
  2. Data imports to staging where you can review everything (free)
  3. You can edit staged items and test thoroughly (free)
  4. When ready to push to Shopify, you complete payment
  5. After payment, you push items to your Shopify store

You see exactly what you're paying for before spending a penny; the quote is calculated from the entities you're actually migrating. We accept all major credit cards via Stripe.

What is your refund policy?

We offer a straightforward refund policy:

  • Before push: full refund if you haven't pushed data to Shopify yet
  • Data integrity issues: full refund if we fail to migrate data accurately, within 30 days
  • Technical failures: full refund if our platform cannot complete your migration
  • Free re-migration: re-run the migration at no cost within 30 days if you need to update data
Can I test before paying?

Yes. Test mode migrates up to 5 items of each type using your real WooCommerce and Shopify stores, with all features available including AI enhancement and staging, and no payment required. Enable it in the setup wizard with the "Test migration" option.

Platform requirements

What WooCommerce version do you support?

We support WooCommerce 3.0 and above (released 2017+). Most modern installations are compatible. You'll need:

  • WooCommerce REST API enabled
  • A consumer key and consumer secret, generated in WooCommerce settings
  • An HTTPS connection, required for secure API access
  • Hosting that doesn't block API requests

We test your WooCommerce connection during setup and alert you to any issues.

What Shopify plan do I need?

All plans are fully supported: Basic, Shopify, Advanced and Shopify Plus. You need an active store (a trial is fine), admin access to generate API credentials, and custom app access; we provide setup instructions.

Don't have a Shopify store yet? Start a free trial at Shopify.com and migrate your data immediately.

Do you support custom fields and metadata?

Yes:

  • Product meta fields: WooCommerce custom fields map to Shopify metafields
  • Customer metadata: additional customer information transfers as metafields
  • Order notes: preserved on the migrated Shopify orders
  • Product attributes: WooCommerce attributes map to Shopify product options

For highly custom implementations, run test mode first to verify field mapping, or contact support for help with complex customisations.

Are there any limitations I should know about?

Some limitations exist due to platform differences:

  • Guest checkouts: Shopify requires a customer record per order, so guest orders create customer records and your final customer count can be slightly higher than the migrated set
  • Customer passwords: cannot be migrated for security reasons; customers reset passwords on Shopify
  • Reviews and ratings: native WooCommerce reviews need manual migration or third-party apps
  • Plugin-specific data: some WooCommerce plugin data has no Shopify equivalent
  • Theme customisations: design and theme settings don't transfer, as expected

These are industry-wide limitations, not specific to our tool. We're transparent about what can and cannot migrate.

Support and agencies

What support do you offer?

Email support with all migrations (typically replying within 24 hours), detailed documentation, a real-time job dashboard showing progress and issues, and clear error reporting with actionable fixes. Enterprise migrations get priority channels.

The platform is designed to be self-service for straightforward migrations, but our team is always available when you need assistance.

Do you offer agency or bulk pricing?

Yes. We're building an agency partner programme with special benefits:

  • Volume discounts for agencies running multiple migrations
  • White-label options for client-facing use
  • Priority support channels
  • A multi-store dashboard for managing client migrations in one place
  • Reusable migration configuration templates

If you're an agency or developer doing regular migrations, contact us to discuss partnership opportunities and custom pricing.

How can I contact you?

Raise a ticket through the support page or use the help resources in your dashboard. For pre-sales questions, the pricing calculator gives instant estimates, or start a test migration to evaluate the platform risk-free.

Still unsure? Contact support. Real humans, quick replies.